New York City

Decent hotel for the price, small room but that is to be expected in Manhattan. Good location and convenient to subway, restaurants, etc. Satisfactory experience.

Cleanliness of the hotel room was sub-par. The bathroom didn't have a bath tub, just a shower stall in the corner of the tiny bathroom with a shower curtain - and it was dirty too. Yuck. One of the bed's in my double room looked like they hadn't changed the sheets on it because there was hair on the sheets and pillow.

 

There was an argument in the hallway my first night for about 1 hour. From 2am till 3am. Arrived around 11:30 PM. No one was at the front desk when I arrived. Had to wait about 15min till someone arrived to get my room key, turned out the room was already occupied. Had to get new key and then finally retired to my room, the argument started a little while later. Other than the first night, everything else was fine.

The entrance of the hotel looks lovely but the lobby is tiny and cramped. I was on the 18th floor and looked out onto a fire escape of the neighboring building. The room was tiny and cramped but the bed and desk chair were comfortable. There was not a thing in the room that had any orientation to the hotel (on what floor is the restaurant? where is the ice machine? on what floor is the gym? do they have room service?). There was an "art show" during the weekend. This consisted of artists posting their hotel room number in the elevator. Patrons were invited to join them in their rooms, complete with lounging on their beds. A weird experience.

I had the worst experience with the staff at this hotel. I arrived at 2:50pm and check-in was at 3:00 but had to wait over an hour for a room to be cleaned. Also, I reserved 2 rooms but was told that because the were 100% occupied I could not have the 2 double beds that I had reserved.

The staff was delightful, the room was pleasantly appropriated, but the room was exceedingly tiny. There was not a chair to sit in other than the desk chair; which when occupied blocked the entire pathway of the room. My husband and myself are average sized people ... not obese .. and we both were claustrophobic in the room. We only were in the room to sleep as we were not comfortable with the rooms proportions. The bathroom was also tiny and the only way to sit on the toilet was to sit sideways so as not to bump into the shower stall. The bed was so close to the heating/cooling unit that it was difficult to adjust the temperature. It was either blowing freezing air on us or stuffy. The location of the hotel is wonderful and the area seemed safe and well lit. The desk personnel and maid service was friendly and helpful. I would probably not stay there again because I don't enjoy cramped spaces.

Very good location. Good for price (I booked with last minute offer). But I could hear the voice from hall way and next room. No bath tub. There is only shower booth. Overall, it's fine for me. I would stay again.

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