New York City

The Franklin Hotel

Hotel Summary

164 East 87th Street

New York, NY, 10128

Upper Eastside Manhattan / New York

User Rating:

Recommended by: 97%

Special Rates:
from $229

This stylish and contemporary hotel is located on the Upper East Side and is just 3 blocks away from Central Park and 7 blocks away from the Metropolitan Museum of Art. [...]

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Read User REVIEWS for The Franklin Hotel

Great European style hotel

My room was small, but elegantly appointed. I might opt for a larger room next time. The European style breakfast was excellent and I loved the complimentary wine and cheese reception in the evening. My only complaint was that the room was too warm and not adjustable because it was steam heat. The staff had the engineer adjust it, but it was still a little too warm for me. Also, be aware that you must go up 3 or 4 steps to get in - no ramp available.

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Great Room For the Money

It was a great deal. It was smaller than I expected, but adequate space for 2 adults. It is in a great location, a block away from subways and buses. The staff was excellent and very helpful.

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Very nice staff, charming hotel

Cute boutique hotel on the upper east side. The staff was great, friendly and very accomodating. The only problem we had was no heat in the room. They sent up a portable heater right away and we were fine. Nice little wine and cheese gathering in the evening and a great continental breakfast in the morning.

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A Decent Boutique Hotel

Overall, we enjoyed our stay at The Franklin. Some pros: nice, quaint interior; complimentary breakfast and cocktail reception; nice neighborhood (outside the hussle and bussle of NYC) and good location for access to the City; comfy bed, iPod player. Some cons: very small room, especially for the price; the attendants at the front desk weren't as attentive as the bellhops to our requests/needs/questions. One dissapointment we had was when we had asked the hotel to make arrangements for a car service to pick us up at the hotel to take us to the airport. The hotel quoted us $60 to JFK. When we got in the car, the driver told us it was $70 + $10 for use of credit card. Otherwise, we had a nice stay.

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Guest did not leave a comment.

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Charming!

We spent Thanksgiving weekend at the Franklin Hotel; it was our first stay at the Franklin. The rooms were quite small, but very clean and freshly painted. The service was impeccable and very accomodating. Overall,the hotel is quite charming and we enjoyed our stay.

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Great Hotel in Quiet Neighborhood

The Franklin was a beautiful hotel with very friendly staff and lots of great perks like a 24 hour cappuccino machine, wine and cheese, etc. The only drawbacks are that it is a bit of a trek from the typical tourist sites of the city. If you want to spend time in the upper east side though, this is the hotel for you. Also, we had read that the rooms were pretty small, and they were, but still very comfortable and who spends lots of time in their hotel room when they are in New York City?

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Guest did not leave a comment.

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Good Value

Recently and well updated room. An older building in an excellent neighborhood. Good service. Fine location one block from subway with 15 minute access to midtown and downtown.

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Missing some things

I was with my 86 year old mother and there were no safety bars to hold onto in the tub/shower. The lighting in the bathroom was bad. Also they should have had a mini/coffee maker in the room. There was complimentary coffee every morning but you had to go down to the lobby area for it or pay the room service price.

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