New York City

When I arrived at the Royal Park Hotel, the check-in staff informed me that there was water damage in my room so I was re-routed to their other hotel, Marrakech Hotel, a few blocks away for the same rate. I only saw the lobby of the Royal Park Hotel but the lobby of the Marrakech was much nicer. The room was adequate for the NYC price.

Guest did not leave a comment.

 

The receptionist was very welcoming. The hotel was clean. My criticism stands: In the middle of the winter in New York, the room had no heat. Provided only one blanket. It was extremely cold. The tv was not working.

I should have listened to the previous reviewers. I called ahead and asked - how many rooms per bathroom? he said there are two rooms per bathroom - not true. Two bathrooms per floor. They first placed us in room right across from bathroom and the TV was a small one something like 15". I asked to be further away. The next room had no TV. I could not figure out to work the heater which looked as old as the building - the knob came off when I tried to turn it. I noticed a lot of security hanging out near the front desk. You have to wonder why. Next time, we may stay at the Newton Hotel which is about a block away and better reviews.

Unless you want to be in a room with a noisy radiator and no tv and no phone, then my best advice would be to keep looking for a better hotel. Yes, it was cheaper, but it was a scary place to be with a window that faced the brick wall of the adjacent building...

Before we arrived we knew that we had chosen a basic hotelroom with a shared bathroom. However, the bedsheets were extremely dirty. They had not been washed after the previous guests! Towels with had secondhand stains! The shared bathroom was dirty, too- even immediately after the cleaning! When we asked for shampoo, they told us were we could purchase it. Nevertheless, the staff was kind and the location and neighborhood was very convenient, our room was warm. If you like the location, bring your own towels, bedsheets, shampoo and a big sanitizer bottle and look for the bright sight of life. The city is interesting enough to stay there as little as possible!!!

Guest did not leave a comment.

good hotel,convenient location. we got nice room , but our friends got small and paint smelly one, because of maintenance.helpful staff.