New York City

My partner and I stayed there for a two- week break and loved it. It was really amazing the rooms were a good size, great gym, good turn down service and the staff was friendly-ish (you did have to catch their attention it seems). You can't beat the location for shopping and for getting around, the train is just a block away and you can always grab a cab (or walk ) to where you want to go to. A little pricey but worth it.

I was staying at the Omni for a business trip - first of all, I got the exact kind of room I wanted - with 1 king bed, and it was clean, and I was able to extend my stay. Then I happened to develop food poisoning on my first night. The concierge - Beatriz - was amazing, and went to the drug store to get me medicine and gatorade, and took the time to check up on me whenever I walked out the door to make sure that I was okay. All the staff I encountered was friendly and whenever I ordered take-out food, security walked them directly to my door so I didn't even have to go down to get it myself. I would LOVE to stay here again!

We booked a Berkshire Suite for two adults and one small child. The location can't be beat. The staff was very friendly and helpful. The room, although fairly large, was definitely not as modern, cheery and inviting as pictured on line. Fairly outdated and very well worn furnishings were kind of depressing, no view, etc. We were on the 17th floor. The carpet was also well worn and seemed pretty dirty (as was evident per the child that was playing on the floor - yuck!). Comp. fruit, newspaper, etc. a nice touch. Very pricey, I expected a more updated room, but I guess that's the risk you take.