New York City

Clean and comfortable; close to JFK but NOT under flight path. Hot breakfast with fresh fruit and good coffee, plenty of choices, was better than expected. Shuttle to JFK every 1/2 hour from 4am to 2am a plus, on time and clean. A bit on the pricey side but we booked one day prior so a good deal under the circumstances. I would recommend.

My room was not cleaned on the second day. When I brought it to the hotel management's attention, they merely brushed it away and asked me whether I wanted it clean at this point which was 5 pm in the afternoon. I am requesting a refund for the second night stay.

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Guest did not leave a comment.

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The phone in our room did not work. The desk clerk was supposed to, but did not give us an access code for wireless Internet access along with our room key when we checked into the hotel. It took five calls and an hour wait for the hotel shuttle to pick us up from JFK. The hotel is not on the airport grounds but in a somewhat sketchy neighborhood some four miles away and has no restaurant. We ended up eating dinner at the hotel next door. I chose this hotel because others recommended it as a good value. In hindsight, I would have spent the extra money for another hotel.

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The room was so clean and neat. The condition of bed was very good. Breakfast was good too.