Read User REVIEWS for Crowne Plaza Times Square ManhattanNew York City
Crowne Plaza Times Square Manhattan 
Hotel Summary
1605 Broadway at 49th Street New York, NY, 10019 Broadway & 48th / New York |
User Rating: Recommended by: 73% |
Special Rates:
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The very name Crowne Plaza Times Square Manhattan attracts people to it because of the trust people had in it. With its majestic pomp and luxury, is a jewel in New York City. [...]
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Read User REVIEWS for Crowne Plaza Times Square ManhattanGreat location
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I went to the city with 3 friends. The bellmen were excellent and helpful, but we did encounter some issues with staff in the restaurant when we went for breakfast. Our waiter apparently didn't realize he had a table (or wasn't told), so we waited for 15 minutes before we flagged someone down. When our waiter came, he was disgruntled and rude. Our food came out cold (we ordered, no buffet). If I were going back to this hotel, I would decline the breakfast - the food was unsatisfactory and the prices were outrageous. The room, however was great but could use a little assistance. For example, there was no card next to the phone telling us how to call down to the lobby or how to reach the bellman, order room service, etc. The beds were great, bathroom extremely clean - awesome job there. Overall I was pleased with the room and hotel, but I was very disappointed with our breakfast incident. Needless to say, we didn't go back there for breakfast the next day. I suppose that's a good thing - we were able to enjoy other restaurants in the area instead.
Great Hotel
The recently renovated Crowne Plaza was great! Large rooms compared to many other hotels in the Theatre District of NY. Definitely recommend!
fantastic!
Although we were disappointed because we didn't get early check-in our room was definitely worth the wait. A corner room facing Times Square...it was great! The beds were super comfortable and the room was well decorated. The concierge desk was fantastic..I was able to get tickets to a sold out Broadway show and they were great seats. It was within walking distance of everything, if you decide to do a Greyline tour the main stop is just outside the hotel. I would absolutely recomment this hotel.
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Outstanding Hotel
The staff and service were excellent. The location on Times Square was perfect for walking to the Broadway shows, and other points of interest. The Shubert Theatre was right across the street where we had tickets to see Chicago - can't get any better than that. Other Theatres were very close also. There were very good restaurants nearby. The breakfast buffet at the hotel had a great variety of selections but needed improvement. The eggs, potatoes, and other prepared foods that should have been hot were cold. They did have a great selection of fruits, breads, cereals, yogurt, etc.
View hotel details >>Needs Some Improvement
The bellhop got the bags out of the taxi, which was a big help. During our stay the hotel was being renovated, which was a minor inconvenience. We had to request coffee for our room three times. We were not provided with new coffee the next 2 days of our trip. The carpeting on our floor needed replacement. The benefit of security at this hotel is that you had to show the staff your room key not once but twice. If you are looking for a hotel right the heart of Times Square this is it and within walking distance of the theatre district.
View hotel details >>GREAT location!!
The location is FANTASTIC! There was construction going on which was moderately loud during the day but it stopped every day at 5 PM so it really didn't matter to us. The only misleading thing I would say is that the hotel bar is not available. That was one of the things we were looking forward to and one of the pictures on the website that really attracted me to the hotel. I was really disappointed that it wasn't avialable but probably moreso that it wasn't communicated to us before we booked the room. I would still recommend the hotel b/c the location is SOOOO great- middle of Times Square, tons of restaurants within walking distance, tons of plays to go see on the same block: Grease, Chicago, A Catered Affair, etc. Great gift stores around the area, too. Oh yea, and the Double Decker Tour bus has a stop right outside of the hotel which is SUPER nice!
View hotel details >>Under construciton!!
I have stayed in the Crown in the past, but will not return!! I paid full price for the inconveniance of a hotel under construction. My room was outdated and obvisouly on the list to be upgraded. I stayed in this hotel last year and some how had a renivated room, not this year!! Back to the old school. AC could barely keep up, dirtly, stained walls, stained bathroom, yuc!! For what I ended up paying i should have had a new room or a significant discount!!
View hotel details >>When the Renovations are Done.....
This hotel is in the perfect location - pretty much right in the middle of Times Square. It's a quick walk to Planet Hollywood, Hard Rock, pretty much everywhere. But since there was construction going on - -there was no restaurant -there was no lounge / bar -rates for room service were still astronomical, even though there was no other option for food at the hotel. I'm sure when renovations are done - it'll be a great place.
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